Below you will find answers to our most frequently asked questions.

 

Why are Lucid solutions successful?

Because we can understand what you want. Then we can design, implement and maintain the solution which actually works.

  • Our design process includes your organization's relevant technicians and managers. Working together we leverage the synergism of our combined experience and expertise. This results in superior system designs.
    Emporering your organizations members to create a system which they will use is of extreme importance during the Lucid design process.

  • The implementation process is staggered, so we minimize disruption to your organization.
  • The system is designed from the beginning to be maintainable, so you are not left in the dark with an impossible to use or upgrade system.
Because people within your organization have been involved in the creation of the system, they feel empowered by the system.

The combination of these factors results in the best possible solutions. They are successful solutions.

 

Who wants Lucid Services?

Anyone struggling or just wanting to improve the way they deal with digital information.

Examples :

  • You are starting a company and you require email, client database, stock database, supplier database, server space, information backups, computer workstations and a website.

  • You are an informtion manager or systems administrator struggling to keep up with backups as the data in your organization seems to grow exponentially.

  • You are an IT manager attempting to reduce costs, while ensuring all the systems in your organization are rock solid, yet flexible enough to meet the demands for software updates, digital storage, and new hardware.

  • You are planning a major upgrade of your IT infrastructure system. However, you are unsure of which supplier you can rely upon for unbiased advice.

  • You are a software project leader. Your project is becoming more complex. You team and developers need help collaborating.

  • You require more digital storage and you would like to know more about the various options available.

  • You are systems administrator looking for a print accounting solution.

  • You operate a data storage company and would like to improve your backup solution and / or increase your storage density.

  • You operate an online service(s) company (eg. web hosting) and you are getting ready to scale up your computing infrastructure while decreasing single points of failure.

  • You are processing large data sets (eg. genitcs research) and you require faster access and additional redudancy to your ever increassing data sets.

 

Why should you use Lucid and not one of your clever computer technicians?

Lucid is an information storage and processing specialist. We draw on our experience to provide a solution which will exceed your expectations. We will only offer advice, we want to provide a system which the people in your organization will be happy with.

Lucid is constantly seeking out the best solutions, and because we work with multiple organizations we are able to advise your organization on which solutions actually work.

Lucid frees your technicians from many mundane, laborious and time consuming tasks, allowing them to focus upon key organization specific areas.

24 hour support is available. In the event that something happens while your technician is unavailable, you will have support.

 

I have system XYZ, can Lucid extend our system?

Probably. We prefer and recommend open standards. We are willing to work with proprietary systems, however we may require the people who set that system up, to provide additional information or assistance, particularly if the details of the system are not readily available.

 

How much dose Lucid consultation cost?

Please download our consolation pricing.

 

Why dose Lucid Prefer to provide Apple based solutions?

In certain situations X-Grid may provide improved computation with out the need for major upgrades to your existing code base.

 

Do you offer solutions which do not use Apple as the primary product vendor?

Yes. Apple provides many great products. However, in certain situations using another vendors products will result in a more appropriate solution.

Blade, and Spark servers offer exceptional performance in certain projects therefore we also work with these systems.

 

Can an Apple server solution integrate with Windows, LINUX, SOLARIS?

Absolutely; SAMBA provides strong support for Windows. Because Darwin (an open source UNIX variant) is the foundation of OS X, many UNIX like distributions will integrate with an Apple Server.

 

Can Lucid solutions support Unicode file names?

This is primarily dependent upon your operating system and the file system used to store your files. OS X fully supports Unicode file names. Therefore, synchronization or backups will preserve file names with Unicode encoding provided both file systems supports Unicode.

 

Does Lucid provide general computer consulting?

No, Lucid specializes in information storage and information processing systems. However we may refer you to another organization which belongs to the synergy consortium, if we feel that you would benefit from their expertise.

 

How do I apply for a Job at Lucid?

Contact us and let us why you are interested in working with Lucid. employment, jobs, work, work, positions, apply for job, available positions, recruitment, working, sales, technical, management

 

What kind of Research and Development Happens at Lucid?

Currently we are focused on integration, automation, stability, and feedback systems. R&D, r&d, research & development, integrators, auto-maters, research, development

 

Are there any investment opportunities available with Lucid?

For investment information please visit our investment information page.

 

What kind of experience does Lucid have?

The company founder has more than 25 years of hands on computer systems experience.

Lucid employees have experience in the computer industry ranging from the design of custom embedded systems though to end user support.

As an information systems company, Lucid is focused on three key interrelated information system aspects; storage, processing and backup.

Lucid attracts employes from a broad range of disciplines together to build the most advanced information systems in the world.

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